HyggeX Privacy Policy

Effective Date: January 25, 2024

Welcome to HyggeX Digital Services Pvt Ltd (“HyggeX”, “we”, “our”), the company behind the Adaptmate platform. Our team is dedicated to prioritizing and protecting your privacy while handling your data with the utmost care. This Privacy Policy applies to all services offered by HyggeX, including Adaptmate, and explains how we collect, use, and protect information when you engage with our services. We understand that your information is valuable to you, and we aim to provide you with a clear understanding of how it is handled. By using our services, you agree to the terms outlined here.

Personal Identification Information

We collect various forms of personal information, including but not limited to:

  • Name: We collect your name to personalize your experience with our services.
  • Email Address: Your email address is used for communication, such as sending updates, responding to inquiries, and facilitating account-related matters.
  • Contact Details: In some instances, we may request additional contact details to provide specific services.

For student users, personal data is collected only with school, parent, or guardian consent, in compliance with applicable laws.

Non-Personal Identification Information

We automatically collect non-personal information about your interaction with our website, which may include:

  • Browser Details: Information about the web browser you are using to access our site.
  • Computer Type: Details about your device or computer type.
  • Technical Information: Data related to your means of connecting to our site, such as your IP address, internet service provider, and operating system.

Web Browser Cookies

Our website may employ cookies to enhance your user experience. Cookies are small text files stored on your computer that help us analyze your usage patterns and preferences. You can choose to accept or decline cookies by modifying your browser settings. Please note that rejecting cookies may impact certain functionalities of our site.

How We Use Collected Information

We employ the information we collect in various ways, including:

  • Personalizing User Experience: Understanding how our users interact with our services to tailor the content and features to your preferences.
  • Improving Our Site: Continuously enhancing our website offerings based on feedback and data insights from users like you.
  • Processing Transactions: Ensuring the security and privacy of your information when you engage in transactions on our platform. Your personal or financial information will never be sold, exchanged, transferred, or shared with any third party without your explicit consent.
  • Sending Periodic Emails: Using the email address you provide to send you relevant information, respond to inquiries, address requests, and keep you informed about our services and updates.

For students, data is used strictly for educational purposes and never for advertising or marketing.

Children's Data Protection

As an education technology company, we recognize that many of our users are children. We are committed to protecting children’s data and complying with all applicable data protection laws, including the Indian DPDP Act, GDPR, and COPPA (for U.S. users).

  • Children’s data is collected only with parental, guardian, or school consent.
  • This data is used exclusively to support learning and academic development.
  • Children’s data is never used for marketing or advertising, whether by HyggeX or by third parties.

Data Retention & Deletion

We retain personal data only as long as necessary to provide our services. Schools, parents, or guardians may request data deletion at any time by contacting us. Upon request, data will be securely erased from our systems.

Security of Information

We use industry-standard security measures, including encryption, secure servers, and restricted access protocols, to protect your information from unauthorized access, alteration, or disclosure.

Third-Party Websites

Our website may display advertisements or links that redirect you to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. It's important to understand that these external websites operate independently and have their own privacy policies. We encourage you to read their policies and understand how they collect, use, and share your information before providing them with your personal data. Please note that we do not endorse or control the content, products, or services offered by these third-party websites and are not responsible for any damages or losses that may result from your use of their websites.

Changes to This Privacy Policy

At HyggeX, we believe in transparency and respect for your privacy. As such, we reserve the right to update our privacy policy to reflect any changes in our practices and to ensure compliance with applicable laws and regulations. We encourage you to visit this page regularly to stay informed of any updates. You can easily identify the last time the policy was revised by checking the "Effective Date" at the top of this page.

Your Acceptance of These Terms

Our Privacy Policy outlines the terms and conditions that govern your use of our services. By accessing, browsing, or using our site, you indicate your acceptance of these terms. This includes how we collect, use, and protect any information you provide to us. If you do not agree with any of the terms outlined in our Privacy Policy, we kindly request that you do not use our services. We also encourage you to review our policy periodically to stay informed of any updates or changes that may occur. Your privacy is important to us, and we are committed to providing a safe and secure experience for all of our users. If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.

Contacting Us

If you have any questions, worries, or inquiries about how we handle your personal data or any aspect of our Privacy Policy, please feel free to get in touch with us at +91 95542 81597. Our team will be happy to assist you and provide you with all the information you need to ensure that you feel comfortable and informed about our data practices. We take the privacy of our users seriously and are committed to being transparent and responsive to any concerns you may have.